Return policy

Return Policy

Thank you for shopping with us! We want you to love your new vegan t-shirt. If for any reason you're not completely satisfied with your purchase, we're here to help.

Returns

We gladly accept returns within 30 days from the date of purchase. To be eligible for a return, your item must be:

  • Unworn and unwashed
  • In the original condition with tags attached
  • Purchased directly from our website

How to Initiate a Return

To start a return, please email us at [shop.plantatheart@gmail.com] with your order number and the reason for the return. We’ll provide you with return instructions and a prepaid return label (for U.S. orders).

Exchanges

If you'd like to exchange your t-shirt for a different size or design, please reach out to us as soon as possible. We will assist you with the exchange process, subject to product availability.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on items that are:

  • Final sale or discounted items
  • Customized or personalized t-shirts
  • items that’s has already been worn 

Refunds

Once your return is received and inspected, we will notify you by email and process your refund. The refund will be issued to the original method of payment. Please note that it may take a few days for the refund to appear in your account, depending on your bank or payment provider.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at [shop.plantatheart@gmail.com] with a photo of the issue. We will replace the item at no cost to you.

Shipping Costs

Shipping costs are non-refundable. If you received free shipping on your order, the cost of return shipping will be deducted from your refund if applicable.

International Orders

For international returns, customers are responsible for the return shipping costs. Please check with your local customs regulations before sending your return.

Thank you for supporting our commitment to cruelty-free fashion. We appreciate your business and are here to help with any questions or concerns!